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FAQ

How do walks work?

Your walker collects your dog from home, heads out for a 30 minute walk on local streets and parks, then brings them home, tops up their water and sends you a photo with a short note.

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How many dogs go out together?

Never more than four. We match dogs by size, age and energy, and a dog that prefers its own company can always have a solo walk at the same price.

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How do you get into my home?

We collect a spare key at the meet and greet. It is kept locked away, tagged with a code rather than your address, and handed back whenever you ask.

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What happens when it rains or it is hot?

Light rain is fine, and we towel your dog dry before we leave. On very hot days we walk early or late on shady routes, and in a storm we swap the walk for play indoors.

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Can I change or cancel a walk?

Yes. Let us know by 6 pm the day before and there is no charge. Walks cancelled later than that are charged in full, because your walker has already kept the time for you.

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Which suburbs do you cover?

Fitzroy North, Clifton Hill, Northcote, Thornbury and Brunswick East, along the Merri Creek. If you live just outside these suburbs, send a request and we will tell you honestly whether we can fit you in.

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